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Submit a Help Desk Ticket

Customers seeking equipment and warranty assistance, field support services, or return support can submit a help desk ticket. An RCI support specialist will review your request and contact you as soon as possible.

Which Help Desk Category should I select?

Do you have faulty equipment? Do you need a repair on your safety equipment? This is the support team that can get you in the right direction.

Are you having issues with your course? Do you need to setup an appointment for us to come out and fix a issue? This is the support team that can get you in the right direction.

Are you looking to return your product? Reach out here and we will get the process started for you.

For prompt assistance, please fill out this form and a Client Success Manager will be in contact with you as soon as possible.